Market News

The Nigeria Immigration Service (NIS) has announced a system upgrade and maintenance on its passport application portal to improve efficiency and enhance service delivery.

This upgrade commenced on 19 January 2025 and is expected to take 72 hours to complete.

In a statement, the NIS explained that the upgrade would affect domestic applicants using the passport portal within Nigeria. However, the agency clarified that the system for Nigerians applying for passports from outside the country would remain fully operational.

The NIS expressed regret for any inconvenience caused by the temporary disruption, assuring applicants that the upgrade is necessary to enhance the portal’s functionality. The agency emphasised its commitment to providing seamless and efficient services to all Nigerians, both at home and abroad.

During the maintenance period, domestic passport applications will be temporarily unavailable. Applicants have been advised to monitor the NIS’s official channels for updates on the progress of the system upgrade and when the portal will be fully restored.

The upgrade is part of ongoing efforts by the NIS to modernise its operations and ensure the delivery of excellent services. It aligns with the agency’s goal of adopting advanced technology to address challenges in the passport application process, such as delays and inefficiencies.

For further updates, applicants are encouraged to stay connected through the NIS’s official website and social media platforms. The NIS has assured the public that a dedicated team is working round the clock to ensure the system upgrade is completed as scheduled.

This initiative underscores the importance of robust digital infrastructure in facilitating public services and improving user experience in line with global best practices.