Market News
NCAA, Airlines Move to End Menace of Unruly Passengers’ Behaviour in Domestic Airline Operations - THISDAY
Chinedu Eze
The Nigeria Civil Aviation Authority (NCAA) and the Airline Operators of Nigeria (AON), have taken stringent measures that will help put an end to the menace of unruly passengers’ behaviour in airline operations in Nigeria.
NCAA and the airlines agreed to battle the menace after a meeting in Lagos, where the airline gave details of how unruly passengers disrupt flight operations, exacerbate flight delays and cancellations.
Passengers, it was learnt, have allegedly beaten up airline staff, including female staff who were married and some of them expectant and some older men who happened to be at the departures when they revolted in protest against either flight delays or cancellation.
AON alleged that passengers had at different times beaten airline staff to coma, severely injured others and noted that they do these only on domestic flights.
The airlines said that the passengers do this because no one has held them to account and most often the staff of the Federal Airports Authority of Nigeria (FAAN) watch them without intervening, when they manhandle airline staff.
The Nigeria Civil Aviation Authority (NCAA) and the Airline Operators of Nigeria (AON), have taken stringent measures that will help put an end to the menace of unruly passengers’ behaviour in airline operations in Nigeria.
NCAA and the airlines agreed to battle the menace after a meeting in Lagos, where the airline gave details of how unruly passengers disrupt flight operations, exacerbate flight delays and cancellations.
Passengers, it was learnt, have allegedly beaten up airline staff, including female staff who were married and some of them expectant and some older men who happened to be at the departures when they revolted in protest against either flight delays or cancellation.
AON alleged that passengers had at different times beaten airline staff to coma, severely injured others and noted that they do these only on domestic flights.
The airlines said that the passengers do this because no one has held them to account and most often the staff of the Federal Airports Authority of Nigeria (FAAN) watch them without intervening, when they manhandle airline staff.
